Terms of Service

Last updated: October 10, 2025

Intro

Intro Sugesta L.L.C-FZ (“us” or “we”) welcomes you, our user (“user” or “you”). These Terms of Use (“Terms”) apply to our website application – https://app.therighthairstyles.com/ (“Website”) and mobile application YouHair App, available to download at App Store and Play Market (“App”), jointly referred to as “Platform”.

Our Privacy Notice for Platform describes our collection and use of personal data connected to your access to and use of the Platform.

By accessing the Website/App or addressing to us any message, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms, you are not permitted to and must discontinue your usage of the Platform.

If you have any questions or comments about these Terms, please contact us or use the relevant section of our Website.

Content

About us

Please note that we may not respond to offensive emails or messages. We kindly ask you to be polite during your communication with us.

Entire agreement

In brief:

• This is an agreement between us and the users of the Platform.
• By accessing the Platform or addressing to us any message, you agree to comply with these Terms and applicable laws and regulations.
• You have to have full legal capacity to use the Platform.

These Terms and Privacy Notice constitute the entire legally binding agreement between us and our users.

By accessing the Platform or addressing to us any message, you declare and confirm that:

• you have read, understand, and have the legal capacity to, and with this agree to be legally bound by and to comply with these Terms in full;
• you are 18 years of age or older, have full legal capacity and are not restricted otherwise (otherwise, you can access and use the Platform exclusively under the supervision of a parent or guardian);
• according to the laws of your local jurisdiction, you are eligible to enter into this agreement and have no restriction to access and use the Platform;
• you shall continuously comply with these Terms and all applicable laws and regulations each time you access the Platform.

Platform use

In brief:

• We use AI to provide you with our main service – showing you a modified image of a human with the hairstyle you’ve selected;
• You have to create an account to use our Platform;
• You represent and warrant that you have all the necessary rights on anything you input to our AI or send to us;

Account registration

To use our services, you may create an Account either in the App or on our Website.

In the App: Creating an Account with an email address is optional. If you do not provide an email, your Account will be automatically identified by a unique system-generated identifier. Some features (such as saving your history or using the same Account across devices) may require you to log in with a valid email address.

On the Website: Creating an Account with a valid email address is mandatory. You must provide a working email in order to access and use the Website’s functionality.

Please provide accurate and complete information during registration and keep your account information up-to-date. The correctness and relevance of your information affect the quality of the services we provide.

You are solely responsible for keeping your account’s information and access to it in confidence.

Please notify us immediately if you know or suspect that someone has unauthorized access to your Account.

You can delete your Account by using the appropriate functionality of the Platform, if applicable, or contacting us.

AI usage terms

To provide you with our services we use a specialised artificial intelligence (“AI”), trained to modify the input image of the human with the hairstyle selected, so you can see how it would look.

When inputting the image through our Platform to be modified you represent and warrant that you have all the necessary rights to modify the image and to provide it to us for the purposes of further training of the AI.

You own all of the intellectual property rights on the generated object, that can be granted to you by the applicable law, however we shall retain the irrevocable, worldwide, unlimited license to use such object for the purposes of training the AI model.

When using our AI you are strictly prohibited from inputting into it:

• illegal, harmful or abusive content;
• content that violates intellectual property or civil rights of other people;
• sexual content;
• inputs that might generate legally or materially impactful advice affecting employment, credit, legal, medical, housing, etc;
• anything aiming to reverse‑engineer, disrupt or overload the system, extract data programmatically, bypass safeguard measures, or scrape content in bulk;

This list is not exhaustive and we reserve the right to cease your usage of our Platform on our sole discretion if we believe that you are in breach of these Terms.

Payments

Each use of the AI costs some amount of credits, which is a purchasable item representing the amount of your possible inputs to the AI module. You can purchase credits via the appropriate functionality on the Platform for the price, determined in there.

All billings and transactions inside the App are processed by the Apple App Store and/or Google Play, respectively. The terms, method, and payment procedure are defined and governed by the terms and conditions of the Apple App Store and/or Google Play, respectively. We do not have access to your Google/Apple ID accounts and cannot manage your purchases or subscriptions on Google Play and/or Apple App Store, respectively.

On the Website all billings and transactions inside the App are processed by Stripe. The terms, method, and payment procedure are defined and governed by their terms and conditions.

Refunds

Refunds for purchases made through the App Store or Google Play are handled in accordance with the refund policies of Apple and Google, respectively. If you made a purchase through our Website, any refund requests are subject to applicable consumer protection laws and our internal policies.

Third-party websites and services

In brief:

• The Platform may include some functions which depend on a third party’s services, which we do not control. Therefore, we cannot guarantee the uninterrupted operation of all Platform and third-party services’ features.

The Platform may depend on or contain links to other websites and services.

The access and use of the other websites and services we own or manage are subject to the relevant software as a service agreement (or equivalents) published on such websites and services and are not governed by these Terms.

The access and use of the other websites and services we do not control are governed by third parties and do not fall under these Terms.

We are not responsible for the content, functions, and services offered through third-party websites or services and for any loss, damage, or other liabilities incurred as a result of your use of such websites, services, and their content or functions. We do not control the features available or accessed through them.

You acknowledge that other terms of use (or equivalents) and privacy notices (or equivalents) apply to your use of third-party websites, services, and their content or functions.

Content and intellectual property

In brief:

• We own or have a relevant license to the Content.
• We give you the right to use the Platform and access the Content under these Terms.
• You provide the users and us with licenses to the materials you provide us with to become our contributors;
• By submitting the Feedback about our services, you grant us the right to use and publicly display the feedback for marketing, advertising, and other purposes.

The Platform is owned and managed by us.

The Platform and the materials on the Platform, including text, graphics, information, images, drawings, trademarks, logos, videos, sounds, music, software, and other materials accessible or downloadable from the Platform (collectively, – “Content”), as well as copyright and other intellectual property rights to such Content, belong to us or our affiliates or is included in the Platform with the consent of the relevant owners or rights holders.

Subject to your continuous compliance with these Terms, we grant you a limited, temporary, personal, non-exclusive, non-sublicensable, revocable, non-transferable, and worldwide license to access and use the Platform and Content via the device or devices you lawfully own or control in the manner provided for in these Terms.

We may provide upgrades, modifications, updates, or additions to the Platform. The terms of this license shall apply to any such modification unless a separate license accompanies it.

The Content, or any elements thereof, shall not be used in any manner without our or relevant owners’ or rights holders’ prior written consent in any manner not provided by these Terms.

Under this license, you shall not:

• sell, lease, rent, license, sublicense, or otherwise distribute the Content;
• copy, decompile, disassemble, translate, or reverse engineer the Content, in whole or in part;
• reproduce, publish, transmit, write, or develop any derivative intellectual property objects, make an attempt to derive the source code of the relevant Content and its updates;
• provide, disclose, divulge, or make available to, or permit the use of the Content by any third party without our prior written consent;
• avoid, bypass, remove, deactivate, impair, descramble, or otherwise circumvent any technological measure implemented by us or any of our providers or any other third party to protect the Platform and Content;
• use the Platform and Content for sending spam, opt-in or unsolicited email, port scanning, scanning for open proxies or open relays, attacking in any way, shape, or form any other computer or network;
• use the Platform and Content for illegal purposes or in any manner that is not provided under the license;
• change or delete any of our ownership notices from the Content downloaded or printed from the Platform.

The license to access and use the Platform shall be automatically revoked if you violate these Terms. We reserve all rights not expressly stated in these Terms.

We will enforce our intellectual property rights and use any remedy available under the applicable law.

Warranties and disclaimers

In brief:

• The Platform, the App, the Content, and content of contributors are provided to you “as are”.
• We do not promise that the Platform or Content will function uninterruptedly as provided in these Terms and disclaim all other warranties.
• If the Platform’s software malfunctions, we will make every commercially reasonable effort to resume its correct operation.

The Platform, Content, and content of contributors are provided to you “as are”.

We do not provide you with any promises as a result of your access or use of the Platform.

By accessing the Platform, you declare and confirm that you are duly informed, aware of, and have no claims, demands, or objections that any of your activity is conducted at your own risk and all your results of the access or use of the Platform are occurred solely at your own discretion and under your sole responsibility.

To the fullest extent permitted by law, we disclaim all warranties concerning the Platform, its functionality, Content, content of contributors, and any other information or material published on the Platform, including, without restrictions, warranties of fitness for a particular purpose, merchantability, and non-infringement of intellectual property rights of third parties or other rights.

We make no promises or guarantees regarding the accuracy, usefulness, reliability, and correctness of the Platform, Content, content of contributors, and information included in the Platform and Content or published there.

We do not warrant that the operation of the Platform will be uninterrupted or secure, that any defects will be corrected, or that they will be free of viruses or other harmful elements.

We do our best to keep your data safe and secure and maintain the Platform’s functionality. However, the Platform may be unavailable for various factors beyond our control, including emergencies, third-party service failures, hacker attacks, transmission, equipment or network problems or limitations, interference, and signal strength, and may be interrupted, refused, limited, or curtailed.

We are not responsible for data loss or the inability to use the Platform or Content caused due to the above.

Due to the nature of the AI we can not guarantee or promise that the output will satisfy you and it may from time to time generate an output of bad quality. You agree that we shall not be liable for the output of the AI, however we will try to fix those issues.

Limitation of liability

In brief:

• We are not liable for any loss or damage caused by your use or inability to use the Platform, Content, the content of contributors, or otherwise arising under these Terms.
• We are not liable for any consequences of the implementation and application of the results of the access or use of the Platform, Content, or the content of contributors in your personal or business activity.

Our liability

To the fullest extent permitted under the applicable law, we shall not be held responsible if any information, materials, or Content is available through the Platform or any typographical errors or omissions in the text or other materials.

In no event shall we, our affiliates, our subcontractors, or any other team members be liable for any direct, indirect, incidental, special, consequential, or incidental damages, including lost profits, loss of data, or damage to property, related to the use or inability to use the Platform, Content, the content of contributors. We, our affiliates, our subcontractors, or any other team members shall not be liable for damage caused by the use of information obtained through the Platform, Content, the content of contributors, as well as as a result of errors, defects, and interruptions in the Platform, Content, the content of contributors, even if we were notified of such damage.

We are not liable for any results of your implementation and application of the results of the access or use of the Platform, Content, or the content of contributors in your personal or business activity.

AI-generated outputs are based on patterns and data and may sometimes produce unexpected or unintended results. While we strive for accuracy and helpfulness, we cannot guarantee or take responsibility for every outcome produced by the AI in response to your input.

The above disclaimer applies to the fullest extent permitted by applicable law.

Your liability

You agree to be liable for your compliance with these Terms while accessing or using the Platform or Content and all terms relating to your content as a contributor.

Indemnification

In brief:

• If you violate these Terms, misuse the Platform or Content, or violate any law or third party’s rights, you agree to indemnify and defend us.

You agree to defend, indemnify and hold harmless us, or our shareholders, directors and all other officials, employees, contractors, subcontractors, vendors and all other counterparties from and against all claims, responsibility, damages, losses, and expenses, including reasonable legal and accounting expenses, arising from:

• any breach by you of any of these Terms;
• your use or misuse of the Platform or Content;
• a violation by you of applicable law, third party’s intellectual property or other rights, any agreement or terms with a third party to which you are subject.

We reserve the right to handle our legal defence however we see fit, including instances when you indemnify us. Therefore, you agree to cooperate with us to execute our strategy.

Applicable law and jurisdiction

In brief:

• The laws of the State of Delaware, the United States of America, govern these Terms.
• We hope to resolve all the issues by amicable means, but if a serious dispute arises between us, it must be resolved in the national courts of the United Arab Emirates.

These Terms shall be exclusively governed by and construed under the laws of the State of Delaware, the United States of America, excluding its rules on conflict of laws.

Except where prohibited by applicable law, and without limitation to any statutory rights of consumers, you agree that any dispute, conflict, claim, or controversy directly or indirectly arising out of in connection with or relating to the Platform, Content, or these Terms, including, without limitation, those relating to its validity, its construction, or its enforceability shall be resolved through amicable negotiations directly with us following the principles of good faith and cooperation.

If we cannot reach a consensus through negotiations, the dispute shall be settled exclusively in the national courts of the United Arab Emirates.

All claims shall be brought within one (1) year after the claim arises, except to the extent that a more extended period is required by applicable law.

Electronic communications

By using the Platform and providing us with your contact information, you understand and agree that we may send you recommendations and information via email regarding, without limitation:

• your use of the Platform or Content;
• updates of the Platform and these Terms;
• subscriptions, transactions, and cancellations under these Terms.

Note, however, that some email messages may be more “commercial” in nature than others, as they may advertise our services or offers we believe you may be interested in. You may unsubscribe from receiving these emails from us by following the instructions provided in such communications.

You can read more about the rules of personal data processing in our Privacy Notice.

Termination

In brief:

• To terminate this agreement with us, you have to stop accessing and using in any manner the Platform or Content.
• We are entitled to terminate your access to the Platform or Content if you violate these Terms.

Termination by us

We reserve the right at our sole discretion to modify, suspend, or discontinue the Platform, Content, the content of contributors, features, or offers available via the Platform at any time. You agree that we shall not be liable to you or any third party should any of the preceding occur.

We reserve the right to take whatever lawful actions we may deem appropriate in response to actual or suspected violations of these Terms, including, without limitation, the suspension or termination of the license (in whole in particular part) provided to you regarding the access to the Platform and Content.

We will cooperate with legal authorities or third parties to investigate any suspected or alleged crime or civil wrong.

Termination by you

You may terminate this agreement with us by stopping accessing and using the Platform or Content in any manner.

If you terminate this agreement, all permissions and licenses granted to you under these Terms will immediately terminate.

Miscellaneous

We reserve the right to transfer our rights and obligations under these Terms to a third party, but this will not affect your rights or our obligations under these Terms.

We reserve the right to modify these Terms at any time at our sole discretion. If material changes affect your use of the Platform, we’ll notify you before the changes’ effective date via the Platform or otherwise at our sole discretion. If you continue to use the Platform, you agree to the updated version of these Terms.

If any provision of these Terms is recognized unlawful, void, or unenforceable by a relevant authority, the remaining provisions will remain valid and enforceable.

A printed version of these Terms shall be admissible in judicial or administrative proceedings based on or relating to the use of the Platform to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.